💼 Role Description

Our Chief Payment Officer manages our payment infrastructure and relationships with payment processors.

He oversees negotiations, performance monitoring, and the payment infrastructure strategy

This mission aims to support him in the structuring and optimization of this function — particularly around optimizing acceptance rates, chargeback management, and long-term scalability.

You’ll act as a trusted sparring partner, bringing strategic insight, best practices, and external perspective to help elevate our global payments strategy.

⭐ Your Profile

Experience

Strategic Payment Structuring

• Led or advised on complex payment strategies within B2C subscription-based businesses, ideally in SaaS or digital product environments with high transaction volumes and multi-currency operations
• Proven ability to design and optimize payment architectures balancing reliability, acceptance rates, and cost efficiency
• Strong understanding of how payment performance connects to conversion rates, customer retention, and churn management
• Skilled at translating technical and financial insights into actionable business recommendations

Partnership & Vendor Management

• Extensive experience working with payment service providers (PSPs)
  
• Expertise in structuring partnerships, defining performance KPIs, and finding the key partners for our business.
  
• Track record in building scalable payment ecosystems by aligning product, finance, and tech stakeholders

Risk Management & Optimization

• Hands-on experience implementing or improving risk management frameworks, including chargeback reduction, fraud control, and payment reliability monitoring
  
• Capable of identifying root causes and designing process improvements that strengthen payment integrity and support scalability
  
• Confident acting as a strategic sparring partner, constructively challenging ideas and contributing to technical, product, and business discussions

Soft Skills

• You are result-oriented and analytical, with a structured and pragmatic mindset.You communicate clearly and can simplify complex topics for cross-functional teams.
  
• You bring curiosity, humility, and a collaborative spirit — combining expertise with a hands-on, solutions-driven attitude.

Technical Skills

• Deep understanding of PSPs, payment APIs, card tokens, dunning, smart retries and recurring billing mechanics
  
• Strong grasp of conversion, risk, and compliance management
  
• Product and business sensitivity (impact on LTV, churn, etc.)

Languages

• English or French: C1

ℹ️ About DotWorld

At DotWorld, we have a clear and ambitious vision: to push the boundaries of SaaS by creating simple, useful, and thoughtfully designed products — real tools that make everyday life easier for millions of people around the world.

Over the past few years, we’ve explored, tested, learned, and iterated. Today, our business is structured around four main verticals:

• HR Tech: CV creation, language testing, and more
• File Management: A one-stop shop for file management (compression, conversion, translation, e-signature editing)
• All-in-one Creative Suite: Design, video editing, animation, and photo retouching
• Verified Used Vehicle History: Providing all the key information (accidents, mileage, ownership, etc.) to assess vehicle reliability

Our approach

We build SaaS products that are robust, simple to use, and technically solid. Once the foundations are in place, we deploy them internationally (through translation and localization) and accelerate their growth via efficient acquisition strategies led by our SEO and SEA teams.

This model works — and the numbers speak for themselves:

• Over 50 million visitors per year
• 0 fundraising: 100% self-financed growth
• Profitable from year one
• From 1 to 55+ team members in 4 years

A team that is autonomous, committed, and driven by excellence

All of this, we build together. Our strength lies in a team of independent, engaged people where everyone has a real impact.

90% of our team works remotely, guided by a culture based on trust, flexibility, and respect for individual rhythms.

We foster a caring, stimulating, and demanding environment, where individual fulfillment fuels collective success.

A culture of excellence

At DotWorld, we aim for high standards: quality, rigor, and efficiency in the service of impact. We are results-oriented — performance and self-improvement drive us every day.

Continuous improvement, innovation, and creativity are at the heart of our culture. Every product is refined iteratively until it reaches its best possible version.

We thoughtfully integrate the latest technologies to deliver modern, high-performing, and durable solutions.